{"id":55869,"date":"2025-02-06T04:12:16","date_gmt":"2025-02-06T04:12:16","guid":{"rendered":"https:\/\/innodebt.com\/?p=55869"},"modified":"2025-02-06T04:12:17","modified_gmt":"2025-02-06T04:12:17","slug":"csg-systems-international-inc-csgs-q4-2024-earnings-call-transcript","status":"publish","type":"post","link":"https:\/\/innodebt.com\/?p=55869","title":{"rendered":"CSG Systems International, Inc. (CSGS) Q4 2024 Earnings Call Transcript"},"content":{"rendered":"<div data-test-id=\"content-container\">\n<p>CSG Systems International, Inc. (<span class=\"ticker-hover-wrapper\">NASDAQ:CSGS<\/span>) Q4 2024 Earnings Conference Call February 5, 2025 5:00 PM ET<\/p>\n<p><strong>Company Participants<\/strong><\/p>\n<p>John Rea &#8211; Head, IR<br \/>Brian Shepherd &#8211; CEO, President &amp; Director<br \/>Hai Tran &#8211; EVP &amp; CFO<\/p>\n<p><strong>Conference Call Participants<\/strong><\/p>\n<p>Dan Bergstrom &#8211; RBC Capital Markets<br \/>Maggie Nolan &#8211; William Blair<br \/>Matthew Harrigan &#8211; Benchmark Company<br \/>Nehal Chokshi &#8211; Northland Capital Markets<br \/>Shlomo Rosenbaum &#8211; Stifel<br \/>Timothy Horan &#8211; Oppenheimer &amp; Co<br \/>Thomas Shinske &#8211; Cantor Fitzgerald &amp; Co.<\/p>\n<p><strong>Operator<\/strong><\/p>\n<p>Thank you for standing by. My name is Jessica, and I&#8217;ll be your conference operator today. At this time, I would like to welcome everyone to CSG&#8217;s Q4 and Full Year 2024 Earnings Call. [Operator Instructions]. At this time, I would like to turn the call over to John Rea, Senior Vice President of Finance. John, you may begin.<\/p>\n<p><strong>John Rea<\/strong><\/p>\n<p>Thank you, operator, and thanks to everyone for joining us. Like last quarter, we will be working from a slide deck, which can be found on the Investor Relations section of our website. Please take a moment to locate these slides.<\/p>\n<p>Today&#8217;s discussion will contain a number of forward-looking statements. These include, but are not limited to, statements regarding our projected financial results, our ability to meet our clients&#8217; needs through our products, services and performance and our ability to successfully integrate and manage acquired businesses in order to achieve their expected strategic, operating and financial goals. While these risks reflect our best current judgment, they are subject to risks and uncertainties that could cause our actual results to differ materially. Please note that these forward-looking statements reflect our opinions only as of the date of this call, and we undertake no obligation to revise or publicly release any revision to these forward-looking statements in light of new or future events. In addition to factors noted during this call, a more comprehensive discussion<\/p>\n<\/div>\n<p>Read the full article <a href=\"https:\/\/seekingalpha.com\/article\/4755388-csg-systems-international-inc-csgs-q4-2024-earnings-call-transcript?source=feed_all_articles\" target=\"_blank\" rel=\"noopener\" rel=\"nofollow\">here<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>CSG Systems International, Inc. (NASDAQ:CSGS) Q4 2024 Earnings Conference Call February 5, 2025 5:00 PM ET Company Participants John Rea &#8211; Head, IRBrian Shepherd &#8211; CEO, President &amp; DirectorHai Tran &#8211; EVP &amp; CFO Conference Call Participants Dan Bergstrom &#8211; RBC Capital MarketsMaggie Nolan &#8211; William BlairMatthew Harrigan &#8211; Benchmark CompanyNehal Chokshi &#8211; Northland Capital [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":3613,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[38],"tags":[],"class_list":{"0":"post-55869","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-news"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>CSG Systems International, Inc. (CSGS) Q4 2024 Earnings Call Transcript | Innodebt<\/title>\n<meta name=\"description\" content=\"CSG Systems International, Inc. (NASDAQ:CSGS) Q4 2024 Earnings Conference Call February 5, 2025 5:00 PM ET Company Participants John Rea - Head, IRBrian\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/innodebt.com\/?p=55869\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CSG Systems International, Inc. (CSGS) Q4 2024 Earnings Call Transcript | Innodebt\" \/>\n<meta property=\"og:description\" content=\"CSG Systems International, Inc. (NASDAQ:CSGS) Q4 2024 Earnings Conference Call February 5, 2025 5:00 PM ET Company Participants John Rea - Head, IRBrian\" \/>\n<meta property=\"og:url\" content=\"https:\/\/innodebt.com\/?p=55869\" \/>\n<meta property=\"og:site_name\" content=\"Innodebt\" \/>\n<meta property=\"article:published_time\" content=\"2025-02-06T04:12:16+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-02-06T04:12:17+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/innodebt.com\/wp-content\/uploads\/2023\/08\/og_image_1200-29b2bfe1a595477db6826bd2126c63ac2091efb7ec76347a8e7f81ba17e3de6c.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"1200\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"News Room\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"News Room\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/innodebt.com\/?p=55869#article\",\"isPartOf\":{\"@id\":\"https:\/\/innodebt.com\/?p=55869\"},\"author\":{\"name\":\"News Room\",\"@id\":\"https:\/\/innodebt.com\/#\/schema\/person\/742362d9a293429cc45829acf21919b4\"},\"headline\":\"CSG Systems International, Inc. (CSGS) Q4 2024 Earnings Call Transcript\",\"datePublished\":\"2025-02-06T04:12:16+00:00\",\"dateModified\":\"2025-02-06T04:12:17+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/innodebt.com\/?p=55869\"},\"wordCount\":318,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/innodebt.com\/#organization\"},\"articleSection\":[\"News\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/innodebt.com\/?p=55869#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/innodebt.com\/?p=55869\",\"url\":\"https:\/\/innodebt.com\/?p=55869\",\"name\":\"CSG Systems International, Inc. (CSGS) Q4 2024 Earnings Call Transcript | Innodebt\",\"isPartOf\":{\"@id\":\"https:\/\/innodebt.com\/#website\"},\"datePublished\":\"2025-02-06T04:12:16+00:00\",\"dateModified\":\"2025-02-06T04:12:17+00:00\",\"description\":\"CSG Systems International, Inc. (NASDAQ:CSGS) Q4 2024 Earnings Conference Call February 5, 2025 5:00 PM ET Company Participants John Rea - Head, IRBrian\",\"breadcrumb\":{\"@id\":\"https:\/\/innodebt.com\/?p=55869#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/innodebt.com\/?p=55869\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/innodebt.com\/?p=55869#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/innodebt.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"CSG Systems International, Inc. (CSGS) Q4 2024 Earnings Call Transcript\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/innodebt.com\/#website\",\"url\":\"https:\/\/innodebt.com\/\",\"name\":\"Funding Factories\",\"description\":\"Latest Finance News and Updates\",\"publisher\":{\"@id\":\"https:\/\/innodebt.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/innodebt.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/innodebt.com\/#organization\",\"name\":\"Funding Factories\",\"url\":\"https:\/\/innodebt.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/innodebt.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/innodebt.com\/wp-content\/uploads\/2023\/08\/ff-dark-logo-1.png\",\"contentUrl\":\"https:\/\/innodebt.com\/wp-content\/uploads\/2023\/08\/ff-dark-logo-1.png\",\"width\":780,\"height\":140,\"caption\":\"Funding Factories\"},\"image\":{\"@id\":\"https:\/\/innodebt.com\/#\/schema\/logo\/image\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\/\/innodebt.com\/#\/schema\/person\/742362d9a293429cc45829acf21919b4\",\"name\":\"News Room\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/innodebt.com\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/innodebt.com\/wp-content\/uploads\/2023\/08\/avatar_user_1_1693518183-96x96.png\",\"contentUrl\":\"https:\/\/innodebt.com\/wp-content\/uploads\/2023\/08\/avatar_user_1_1693518183-96x96.png\",\"caption\":\"News Room\"},\"sameAs\":[\"https:\/\/innodebt.com\"],\"url\":\"https:\/\/innodebt.com\/?author=1\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"CSG Systems International, Inc. (CSGS) Q4 2024 Earnings Call Transcript | Innodebt","description":"CSG Systems International, Inc. (NASDAQ:CSGS) Q4 2024 Earnings Conference Call February 5, 2025 5:00 PM ET Company Participants John Rea - Head, IRBrian","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/innodebt.com\/?p=55869","og_locale":"en_US","og_type":"article","og_title":"CSG Systems International, Inc. (CSGS) Q4 2024 Earnings Call Transcript | Innodebt","og_description":"CSG Systems International, Inc. (NASDAQ:CSGS) Q4 2024 Earnings Conference Call February 5, 2025 5:00 PM ET Company Participants John Rea - Head, IRBrian","og_url":"https:\/\/innodebt.com\/?p=55869","og_site_name":"Innodebt","article_published_time":"2025-02-06T04:12:16+00:00","article_modified_time":"2025-02-06T04:12:17+00:00","og_image":[{"width":1200,"height":1200,"url":"https:\/\/innodebt.com\/wp-content\/uploads\/2023\/08\/og_image_1200-29b2bfe1a595477db6826bd2126c63ac2091efb7ec76347a8e7f81ba17e3de6c.png","type":"image\/png"}],"author":"News Room","twitter_card":"summary_large_image","twitter_misc":{"Written by":"News Room","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/innodebt.com\/?p=55869#article","isPartOf":{"@id":"https:\/\/innodebt.com\/?p=55869"},"author":{"name":"News Room","@id":"https:\/\/innodebt.com\/#\/schema\/person\/742362d9a293429cc45829acf21919b4"},"headline":"CSG Systems International, Inc. (CSGS) Q4 2024 Earnings Call Transcript","datePublished":"2025-02-06T04:12:16+00:00","dateModified":"2025-02-06T04:12:17+00:00","mainEntityOfPage":{"@id":"https:\/\/innodebt.com\/?p=55869"},"wordCount":318,"commentCount":0,"publisher":{"@id":"https:\/\/innodebt.com\/#organization"},"articleSection":["News"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/innodebt.com\/?p=55869#respond"]}]},{"@type":"WebPage","@id":"https:\/\/innodebt.com\/?p=55869","url":"https:\/\/innodebt.com\/?p=55869","name":"CSG Systems International, Inc. (CSGS) Q4 2024 Earnings Call Transcript | Innodebt","isPartOf":{"@id":"https:\/\/innodebt.com\/#website"},"datePublished":"2025-02-06T04:12:16+00:00","dateModified":"2025-02-06T04:12:17+00:00","description":"CSG Systems International, Inc. (NASDAQ:CSGS) Q4 2024 Earnings Conference Call February 5, 2025 5:00 PM ET Company Participants John Rea - Head, IRBrian","breadcrumb":{"@id":"https:\/\/innodebt.com\/?p=55869#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/innodebt.com\/?p=55869"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/innodebt.com\/?p=55869#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/innodebt.com\/"},{"@type":"ListItem","position":2,"name":"CSG Systems International, Inc. (CSGS) Q4 2024 Earnings Call Transcript"}]},{"@type":"WebSite","@id":"https:\/\/innodebt.com\/#website","url":"https:\/\/innodebt.com\/","name":"Funding Factories","description":"Latest Finance News and Updates","publisher":{"@id":"https:\/\/innodebt.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/innodebt.com\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/innodebt.com\/#organization","name":"Funding Factories","url":"https:\/\/innodebt.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/innodebt.com\/#\/schema\/logo\/image\/","url":"https:\/\/innodebt.com\/wp-content\/uploads\/2023\/08\/ff-dark-logo-1.png","contentUrl":"https:\/\/innodebt.com\/wp-content\/uploads\/2023\/08\/ff-dark-logo-1.png","width":780,"height":140,"caption":"Funding Factories"},"image":{"@id":"https:\/\/innodebt.com\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/innodebt.com\/#\/schema\/person\/742362d9a293429cc45829acf21919b4","name":"News Room","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/innodebt.com\/#\/schema\/person\/image\/","url":"https:\/\/innodebt.com\/wp-content\/uploads\/2023\/08\/avatar_user_1_1693518183-96x96.png","contentUrl":"https:\/\/innodebt.com\/wp-content\/uploads\/2023\/08\/avatar_user_1_1693518183-96x96.png","caption":"News Room"},"sameAs":["https:\/\/innodebt.com"],"url":"https:\/\/innodebt.com\/?author=1"}]}},"_links":{"self":[{"href":"https:\/\/innodebt.com\/index.php?rest_route=\/wp\/v2\/posts\/55869","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innodebt.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/innodebt.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/innodebt.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/innodebt.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=55869"}],"version-history":[{"count":1,"href":"https:\/\/innodebt.com\/index.php?rest_route=\/wp\/v2\/posts\/55869\/revisions"}],"predecessor-version":[{"id":55870,"href":"https:\/\/innodebt.com\/index.php?rest_route=\/wp\/v2\/posts\/55869\/revisions\/55870"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/innodebt.com\/index.php?rest_route=\/wp\/v2\/media\/3613"}],"wp:attachment":[{"href":"https:\/\/innodebt.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=55869"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/innodebt.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=55869"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/innodebt.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=55869"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}